Terms of Service

Company information

This website and service are operated by Grabl. You can reach us at connect.grabl@gmail.com.

The service

Grabl provides an API service that solves browser human-verification challenges (such as slider CAPTCHAs and bot walls) and returns cleared sessions. Usage is measured in credits, subject to the rate limits of your plan.

Your account and API keys

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the authority to bind yourself or your organization to these terms.

You are responsible for keeping your API keys secret and for all activity performed with them. If a key is compromised, revoke it in your dashboard immediately.

Plans and billing

• Plans (Hobby, Pro, Max) are billed monthly or annually in advance.
• Credits reset each billing period and do not roll over.
• Rate limits and features follow the plan you are subscribed to.
• Fees are non-refundable except as required by law.

Acceptable use

• You are solely responsible for complying with the terms of service, robots.txt, and applicable law of any website you access via Grabl.
• Grabl disclaims all liability for how solved sessions, credentials, or returned data are used downstream.
• Prohibited uses include unauthorized access to protected computer systems, fraud, and any illegal scraping activity.

Availability

The service is provided on a best-effort basis. We may modify, suspend, or discontinue any part of the service at any time. We are not liable for downtime, failed solves, or data loss resulting from service interruptions.

Intellectual property

Grabl retains all rights to the API and platform. You receive a limited, non-exclusive, revocable license to use the service under these terms. Data returned via the API belongs to you, and you are solely responsible for how you store and use it.

Termination

You may cancel your subscription at any time. We may suspend or terminate accounts that violate these terms or abuse the service.

Disclaimers and liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages, and our total liability is limited to the fees you paid us in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not fully apply to you.

Indemnification

You agree to indemnify and hold Grabl harmless from any claims, damages, or expenses arising out of your use of the service or your violation of these terms.

Export compliance

You agree not to use the service in violation of applicable export control and sanctions laws.

Governing law

These terms are governed by the laws of the jurisdiction in which Grabl is established, without regard to conflict of law principles. Disputes will be resolved in the courts of that jurisdiction.

General provisions

• Severability: if any provision is found unenforceable, the remaining provisions stay in effect.
• Entire agreement: these terms are the entire agreement between you and Grabl regarding the service.
• Assignment: you may not assign these terms without our consent; we may assign them freely.
• Force majeure: neither party is liable for delays caused by events beyond their reasonable control.

Changes to these terms

If we change these terms, we will update the date at the top of this page. Continued use of the service after changes means you accept the updated terms.

Contact

Questions? Email us at connect.grabl@gmail.com.